How to get the best responses from an eCommerce customer survey
eCommerce customer surveys are one of the best ways to gather valuable information about your customer base, but you have to ask the right questions.
Tag: customer interviews
How to conduct a customer phone interview that leads to real insights
To truly understand your customers, you have to dig deeper than your analytics. Learn how to use customer interviews to uncover real insights.
Using jobs-to-be-done with your eCommerce store
The jobs-to-be-done framework is a unique way to create an eCommerce experience that they love. Learn about the framework and how it applies to eCommerce.