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Tag: customer interviews

How to conduct a customer phone interview that leads to real insights

How to conduct a customer phone interview that leads to real insights

To truly understand your customers, you have to dig deeper than your analytics. Learn how to use customer interviews to uncover real insights.

Beka Rice

Marketing
August 6, 2018
Jobs-to-be-done eCommerce
Using jobs-to-be-done with your eCommerce store

Using jobs-to-be-done with your eCommerce store

The jobs-to-be-done framework is a unique way to create an eCommerce experience that they love. Learn about the framework and how it applies to eCommerce.

Beka Rice

Marketing
July 2, 2018
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