How Prose uses personalization-at-scale to sell individualized haircare products
Prose makes individualized haircare products based on a customer quiz and algorithm. Here’s how they handle that development and manufacturing challenge.
Category: Operations
Operations
Multichannel selling: How to pick the right marketplaces for your products
The challenges of picking the right online marketplaces for your products, and the questions you need to ask to find good fits.
How a customer service process facilitates growth for Y’Our Skin
With growth, Y’Our Skin’s personalized skin care products began eliciting more support requests. Here’s the process they developed to handle that volume.
How innovative payment models are helping eCommerce stores succeed
eCommerce purchase financing, flexible and personalized subscriptions, and a pay what you want option are tools innovative stores are starting to use.
Why DTC eCommerce brands are thriving
Direct-to-consumer eCommerce brands are thriving thanks to modern technological advances that help with everything from manufacturing to marketing.
Why you run out of stock—and strategies to avoid it
You never want to run out of stock. Here are the four main reasons why stockouts can happen and three strategies to prevent them.
7 ways brands are using augmented reality to improve shopping
Augmented reality is growing in popularity, and brands are figuring out innovative ways to use it in their shopping experience.
How to get started with conversational commerce
The future is moving toward voice search, virtual assistants, and chatbots. Here’s how to get your eCommerce store ready.
Why user-generated content and brick-and-mortar is making a comeback
As customers seek more authentic relationships, eCommerce brands are finding success with user-generated content (UGC) and brick-and-mortar locations.
7 eCommerce trends to watch in 2019
eCommerce predictions for 2019, including AR and VR, growth in video and mobile, the continued rise of DTC brands, and a move to physical stores.
Why you need an inventory management system for your store
Inventory management is vital for eCommerce stores to avoid over or under ordering products. But when you should switch from a spreadsheet to a specialized system?
The double-edged sword of online fashion resale markets
Resale sites like The RealReal, Tradesy, and StockX offer a vastly improved user experience over early marketplaces like eBay. But are they good for brands?
