What does it mean to consciously design a workplace that allows people to showcase their most authentic selves? At Jilt, here’s how we’re actively trying to build a more inclusive work environment for our remote team, where everyone can truly be themselves.
Customer interviews are one of the best tools to learn about your customers and improve the customer experience, but it’s important to ask questions that provide the most value for your business. In this article, you’ll learn how to collect actionable feedback from your customers.
The customer lifecycle describes the journey your customers take before, during, and after each transaction. In this article, we explain how to match your email marketing to the customer lifecycle in order to improve conversions and add value to your customers.
We built Jilt with a simple goal: provide shop owners with the easiest and most effective way to communicate with their customers and increase revenue. Jilt started by offering the most comprehensive abandoned cart recovery tool, and we’ve helped merchants earn over $28,000,000 in extra revenue. A couple of months ago, we added post purchase follow up emails to Jilt, providing shop owners a whole new way to connect with their customers. Today, we’re excited […]
Like any eCommerce store, you want your customers to buy as much as possible. Upselling is a great way to increase your average transaction size and revenue. These techniques will teach you how to grow your sales through upselling.
Jilt is a fully distributed team. We inhabit all corners of the globe from Canada to South Africa, from the East Coast of the U.S. to the West, from Europe to Asia. Our twenty team members hail from six different countries on four different continents, so most of the year, we only experience each other via virtual communication tools like Slack and Zoom. But real, live, in-person face time is important for remote teams. It […]
Social media ROI is tough to calculate. The best way to get value from social media is to use it to grow your email list. Here are some techniques to help.
The General Data Protection Regulation (GDPR), the European Union’s new online privacy and data protection regulation has far-reaching effects. If you collect any information from any user in Europe, you’re subject to the GDPR. At Jilt, we take your privacy and data rights seriously, so we’ve worked hard to make sure that we’re in full compliance with the regulation and taken steps to make it easier for our users—shop owners, managers, and consultants—to comply. Below […]
Successful eCommerce businesses make decisions based on data. Learn about the important eCommerce metrics you should have available at all times.
Focus on the customer acquisition channels that lead to predictable and sustainable growth. These are the 19 channels and how to choose the right ones.